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As a comprehensive service enterprise headquartered in Seoul, we focus on creating efficient and intelligent order processing solutions that are applicable to multiple stages. With deep collaboration with local channels, the cross-border fulfillment link has been established, achieving efficient integration and real-time response between the supply and consumption sides. Through deep collaboration with multiple parties, we have established a rapidly responsive global supply chain to assist customers in achieving standardized and transparent order fulfillment. Our mission is to take high-quality brands further and sell better. Accurate execution and customized services are fundamental to winning the trust of our customers. We adhere to a results oriented approach, committed to providing customers with sustainable growth momentum, and building a global foundation for our brand through long-term professional services.
We can provide services for placing orders in various countries around the world and delivering products to countries other than China All products sold on the website operated by SUS4 are the responsibility of SUS4.
* Petition Manager: KANG CHANG-HO/Contact Information 02-2057-8060
Consumers can return and refund the goods without reason within seven days from the date of receipt, without the need to explain the reason. But the following conditions must be met:
• The product has not been opened or although opened, it does not affect secondary sales
• When returning, all accessories, gifts, and packaging must be returned together
• The refund method is to return the original payment, and the refund is usually completed within 7 days. The specific time of receipt depends on the bank's processing cycle
Attention: Some products (such as customized products and consumables) may not be eligible for unreasonable returns. Please refer to the product details page for specific information. If the merchant unilaterally marks "does not support returns", it may be considered an invalid clause.
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